Smart Home Manager

4.5
73.7K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
7 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
73K reviews
Sc Ford
8 October 2024
This app is good, but so inconsistent. The fingerprint access stopped working a long time ago. Despite it being enabled, it still asks for my password. My main reason for use is to alert me when unknown devices join my network. But since the last update, it is alerting me when my own saved devices join the network. I have them saved to profiles, so it should not be alerting. This is very annoying.
38 people found this review helpful
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Chris Stevens
3 October 2024
Every time they update this app it cause problems. I have only one use for this app which is to restart my wifi if it is lagging. But the app will randomly log you out and good luck trying to get signed back on. Usually it's because they have came out with some update, restarting the app, updating the app, not even deleting and re-downloading fixes this.. And yes, I've changed my password successfully twice!! Very annoying
49 people found this review helpful
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AT&T Services, Inc.
4 October 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Andrew Austin
15 October 2024
For last couple of days the app is timing out and says "Looks like we're having trouble". I can't use any of my devices that are on profiles. Support keeps telling me to uninstall with no solution in sight. Previous to this, the turning on and off of scheduled downtime (for kids) has been an absolute chore. App will give an error message to Try Again Later when simply turning on/off a preset time schedule.
9 people found this review helpful
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AT&T Services, Inc.
16 October 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

What's new

Announcing the latest updates for Smart Home Manager. For this release, we've focused on enhancing your experience, with some new features. Here's what's new:
- Get insights to improve Wi-Fi extender placement for devices with weak signal
- This latest release also includes general design improvements and we’ve also squashed some bugs