AT&T Device Help

4.2
30.2K reviews
50M+
Downloads
Content rating
Everyone
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About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues
Updated on
Oct 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
29.7K reviews
Sam McSpadden
October 14, 2025
device help app runs automatically and gives a score. It then suggests running the health check, but there is no obvious way to start the health check app without leaving the screen. Not much thought went into providing a good user interface. One star is being generous!
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Dennis Martin
October 14, 2025
This app is telling me my cell strength is low and I should run wi fi calling. My cell strength is at full bars. No problems. WiFi calling must be cheaper for AT&T since I use a different provider for wifi. Freakin' scammers.
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M. “TektroNaut” London
October 14, 2025
Has tons of how-to videos virtual assistants that can't do anything but reset your connections to their backend services and is trained to respond to keyword identifiers that are a part of a like 4-5 of its total functionalities and doesn't understand sentences which is just as useless as the nightshift janitor answering support like after hours letting you know they are currently closed. TF....
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What’s new

Various product improvements and bug fixes