Smart Home Manager

AT&T Services, Inc.

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Ratings and reviews

9/15/25 update--the aforementioned problems still exist! --This app is good, but so inconsistent. The fingerprint access stopped working a long time ago. Despite it being enabled, it still asks for my password. My main reason for use is to alert me when unknown devices join my network. But since the last update, it is alerting me when my own saved devices join the network. I have them saved to profiles, so it should not be alerting. This is very annoying.

Manage devices and profiles no longer works. I've been getting "Looks like we're having trouble" error and it hasn't been fixed yet. I can no longer pause the internet or change the internet times for my kids like I used to be able to. Very frustrating. And I tried restarting the gateway, which does not fix the problem; so it seems the app itself is the problem. The most useful feature was setting limits on my kids' devices. Now, I won't be able to change the schedule when school starts.

Do you remember when you could instantly access your router and adjust settings as needed? Well, with this app, those days are long gone. No longer does it take seconds, but MINUTES to access your WiFi settings. You also don't even have a reasonable amount of control over them using this application. This is one of the worst pieces of "technology" I've ever had the displeasure of using. Hire some legitimate network engineers and QA people.

What’s new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.