
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
1,491 people found this review helpful

Renee Crozier
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I can never connect a device in one go. There's always an issue in some connection step. Any troubleshooting is a pain to go through and not easy to follow. I dread everytime I have to open the app to connect a new device. You should also be able to ignore devices found if they aren't yours. I shouldn't have to skip over the device a neighbor has over and over to just try to find the one I'm trying to set up.
1,170 people found this review helpful
Hey Renee, thanks for the review.
We understand your thoughts regarding the Google Home app.
Your feedback is valuable to us, and we'd like to know more about your experience through this link: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

Ken Bray
location tracking has been removed and the home/away presence sensing is supposed to replace it, but won't work. I used to have an automation that turned on my porch lights at night when I was 500 meters from home. I tried to rewrite the automation using home/away presence sensing and the app just gives an error saying that I don't have location sharing turned on on my phone, but it is!
Google LLC
October 27, 2025
Hi Ken. We understand how frustrating it is that the Home/Away presence sensing isn't working as expected. This is definitely not the experience we want for our customers. We'd like to investigate this. To give you the most accurate solution to your concern, please contact us here: https://support.google.com/googlenest/gethelp