
Scott R
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Constantly locking up and won't open. Regret going with this device. 17 JAN 25 Update. I am still very dissatisfied with these aids. They are supposed to automatically connect to my android, but rarely do, and before you respond to reinstall the app, I have, several times. That alone is a concern. With today's technology, what app designer are you saving money with that requires us to reinstall the app to install updates? I'm going to speak to the VA about another option.
330 people found this review helpful
Sivantos Pte. Ltd.
March 31, 2025
Hello, we'd be happy to discuss the Bluetooth connection with you. We can help determine if there are certain limiting factors at play and also help with starting a new pairing and connection. Please send us an email from the app: tap the 3 lines in the top left > Help > Contact Us, and we'll be in touch shortly.

Michael Grooms
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The app constantly tells me my phone is in "do not disturb " mode, so it can't control my hearing aids. This happens when my phone is NOT in "do not disturb " mode.It fails to connect and sometimes will not control the device even though it is connected and manually changing the volume on the hearing aid moves the slider in the app. Hearing aids this expensive should have a reliable app to control them. I have a Samsung Galaxy S22 Ultra, not a cheap phone.
4 people found this review helpful

Regina Wagner
I keep getting a tinny sound of my voice and others. I also hear static in my right heart ear. Plus, I don't think the app is user friendly as far as trying to get back to where I adjust each ear separately. This app could definitely be improved on. My husband wears hearing aids also. He is a tech guy. by profession. He isn't happy with the app either.
3 people found this review helpful