MySynchrony

Synchrony

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About this app

Download the MySynchrony App today to securely manage your credit card accounts* all in one place.
With this mobile app you will be able to:

• Manage your Synchrony issued credit cards in one place
• Log in securely using Biometric Authentication
• Schedule and manage payments for your accounts
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• View your statements and manage your statement delivery preference
• Securely add or delete multiple bank accounts that you'd like to use to pay your bill
• Explore the Synchrony Marketplace for savings, deals, and offers from our partners nationwide, online, or right in your neighborhood
• Access the Finance 101 blog to stay in the know on tips to better manage your finances
• Discover answers anytime with our 24/7 Knowledge Center for cardholder resources.
• Provide us feedback on your mobile app experience. Let us know how we can help and what’s working. We are here for you.

(For Synchrony Bank Savings accounts, please visit our Synchrony Bank App.)
*Credit cards issued by Synchrony, not including Venmo, PayPal Extras, PayPal Credit, TJMaxx/TJX, eBay Extras

Ratings and reviews

It was an ok app for managing payments in one spot. However with the current failure of even being able to login to the app is just ridiculous. It's been several weeks of not being able to get in. with the amount of complaints on the matter, it seems like enough time to sort the issue. I've had to pay my cards through each vendor. a nuisance but do-able. I'll likely delete this app since it's broken anyhow.

Many 'store' credit cards are held and serviced by Synchrony. The app is okay; nothing special to note. The problem with Synchrony is that they will change your credit limit based on your carried balance (many stores offer '6 mo. same as cash' or 24 mo. with no interest'). This triggers the bank to lower your available credit because you carry a balance. Also, if you go several months to a year without using the account, Synchrony will CLOSE it without notice! I've had this happen more than once

Edit: I haven't been able to get into this app now for a week. It keeps saying it can't process my login request. App works half the time. Can't seem to sign frequently enough that it gets annoying trying to manage anything. Unrelated to the app, their customer service is clueless. I had to call three times to add my spouse to my account. They kept telling me he was on there, yet he never got a card for over a month.

What’s new

Thank you for using the MySynchrony app! We've made improvements to enhance your account servicing experience. Download the latest version to explore the new features.