MySynchrony

Synchrony

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About this app

The minimum required version to use this app is Android 11 and up.

Our Synchrony HOME™ and Synchrony Car Care™ apps will be going away at the end of December, however account holders using those apps can still access all the great features in the MySynchrony app. Make the move today using the same login credentials!

Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*

You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.

With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Explore savings, deals, and offers from our partners nationwide, online, or right in your neighborhood.
• Provide us feedback on your mobile app experience

*Private label credit cards issued by Synchrony Bank.

Ratings and reviews

Many 'store' credit cards are held and serviced by Synchrony. The app is okay; nothing special to note. The problem with Synchrony is that they will change your credit limit based on your carried balance (many stores offer '6 mo. same as cash' or 24 mo. with no interest'). This triggers the bank to lower your available credit because you carry a balance. Also, if you go several months to a year without using the account, Synchrony will CLOSE it without notice! I've had this happen more than once

Edit: I haven't been able to get into this app now for a week. It keeps saying it can't process my login request. App works half the time. Can't seem to sign frequently enough that it gets annoying trying to manage anything. Unrelated to the app, their customer service is clueless. I had to call three times to add my spouse to my account. They kept telling me he was on there, yet he never got a card for over a month.

when I try to log into the app to check balances or pay a bill about 3 out of 4 times it will say we are having trouble connecting try again later. Then the customer service number takes about 10 min to get through the prompts to get to a live agent. My Amazon Card is managed through this bank, it is becoming increasingly cumbersome. I am seriously considering canceling the card because its just not worth it.

What’s new

Thank you for using the MySynchrony app! We've made improvements to enhance your account servicing experience. Download the latest version to explore the new features.