UHC Global

UNITED HEALTHCARE SERVICES, INC.

About this app

"The UnitedHealthcare Global health care app is for UnitedHealthcare Global members*

*UnitedHealthcare Global, based in the United States, offers this app to employees as part of their expatriate health insurance plan. Confirm your eligibility by checking with your employer.

UnitedHealthcare Global gives you easy, on-the-go access to your international health plan information around the world.

- View coverage details for you and your family in one place
- Easily and quickly view your member ID card
- Find and locate a global health care provider or facility using the ""Find Care"" feature
- Submit medical claims quickly outside and within the U.S.
- View submitted claims and review claims payment status
- Access destination security and health care intelligence reports to help you stay informed and prepared
- Access customer service or assistance contact information with 1-click

Proper functionality of the mobile application is dependent upon appropriate connectivity and features of the device, potentially including international calling, camera, and certain other capabilities."

Ratings and reviews

It's a nightmare trying to get into my account now. Warning do not change your phone number if you have them because it's a nightmare to get back into your account since it requires a stupid code get texted instead of just username and password. Also I tried calling them weeks ago to fix this problem it never got fixed even though they told me it got fixed. Great I may have to leave and go to a different insurance plan. Not bad coverage it's just stuff like this is a pain.

Gets stuck after login attempt, then gives some generic error after some time. Update: looks like app restricted to login from some countries, works well with US VPN first. Features are limited, e.g. there is no Messaging that is available only on Web Portal. Country Intel also seem to be outdated.

Hard to imagine how app could be worse Doesn't login often Crops out major information when uploading pictures for new claims Doesn't allow pdf upload for new claims Only allows one picture for new claims It's slow It's buggy and often times out Overall one of the worst apps I've ever used period. They should seriously either get more competent coders because this is horrible. Use the website in your web browser instead.

What's new

Application optimization updates.