AT&T Remote Support

AT&T Services, Inc.

About this app

AT&T Remote Support is a remote support app that enables you to securely share your screen with AT&T customer support agents in real-time. To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep.
This application uses Accessibility Services API to provide a rich customer experience by allowing the AT&T Customer Service agents to securely take control of your device to troubleshoot and educate on device related issues.

Ratings and reviews

Garbage. I am locked out of my bellsouth email and every time I try to reset the password, I get stuck in an endless loop. This even happened when I got help from support. This app would not open and when uninstalled could not be reinstalled. Play store maintained that it was available. I had my bellsouth email for years with no trouble and now it's gone. Thanks so much AT&T...

Right now I'm on the phone with Eva with technical support, long ago they remoted into my phones with ease. Now either excuses or lies or faking but they have difficulty seems like, I'm not sure but it's something that's very important, to me it's vital if I'm continuing to use these life taking devices! Definitely Unsatisfactory by AT&T any dept with Mobility wireless.

My experience thus far has been pleasant! Some of the Tech Support Reps are more knowledgeable than others. I honestly prefer to use remote support everytime I call with an issue with my mobile service. I'm concerned though, because it seems that the FRAUDSTERS are able to hack into remote support as well 🤔.

What's new

Performance enhancements with VP8 encoding.