We appreciate you reaching out about the trouble connecting your bank, MissJy. Have you tried connecting your account through the website (https://qbo.intuit.com) with these steps (https://tinyurl.com/5bnejzxx)? If not, please try those steps, and contact our team if you continue to receive an error (Help (?) > Contact Us). Best of luck. -Karey
We want to ensure that you are getting the most out of the app and that mileage tracking works well for you. As a troubleshooting step, please try clearing the app cache from the phone's settings. You can also follow the steps here (https://tinyurl.com/ffsc83hu) If you continue to have problems, please email us. (QBCares@Intuit.com) -Kristina