ADP Mobile Solutions

ADP, INC.

About this app

ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team.

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app.

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account, and select products outside the US (ask your employer).

Key Employee Features:

• View pay & W2 statements
• View & request time off
• Track time & attendance
o Punch in/out
o Create timesheets
o Update, edit, & approve time cards
• View pay card accounts
• View benefit plan information
• Contact colleagues

Key Manager Features:
• Approve time cards
• Approve time off
• View team calendars
• View executive dashboards

Security:
• All application requests and transactions are routed through ADP's secure servers
• All network traffic between the mobile device and the server is encrypted
• All employee information cached on the mobile device is encrypted
• Username and password protected
• Login sessions time out from inactivity
• Accounts locked out with excessive login failures
• Fast and easy login with Biometric Authentication
• Recover or reset forgotten user IDs and passwords

Supported Operating Systems
• Android 6.0 or higher

Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly.
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”

Ratings and reviews

The app works largely fine but I do have a bone to pick with these security features. You need to regularly change your passwords and can't re-use up to 4 so if you have a bad memory and would otherwise re-use variations of an easy to remember one-- good luck. The quick clock also randomly decides to not work and force you to manually sign in which is spotty and time consuming. Guys, we HAVE to use this to work and we don't want to be made to feel like fraudulent criminals for doing it.

Fix your app! For months now logging into the mobile app is a nightmare! An endless loop of MFA that goes nowhere, just back to the login screen. If I need to login to the app to view my paystub, request time off, approve my timecard, etc. I have to uninstall and reinstall the app, and then can only login once! And it's not my phone or service or anything on my end, this is how it is for EVERYONE at my workplace. If I didn't have to use this app to clock in and out I wouldn't!

I need to download my pay stubs every 2 weeks, and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my password again making the biometric login basically useless. It has been this way for quite a number of updates, and when I do update, I also have to look up my password to re-enable biometric login which doesn't stay when I use the app again.

What’s new

This release of ADP Mobile contains minor usability enhancements and bug fixes.