myAT&T

AT&T Services, Inc.

Contains ads

About this app

Bring your world together with the myAT&T app!
View and manage your connected devices, pay your AT&T bill, test your internet speed, add a line,upgrade to a new phone, and more.

Manage your AT&T account
- Pay your AT&T bill
- Sign up for an AutoPay discount
- Get personalized recommendations to optimize your account

AT&T Wireless
- Shop our best cell phone deals
- Shop for a new phone or bring your own phone
- Add a line to your AT&T account
- Connect your iPad or Apple Watch
- Manage add-ons, like International Day Pass, device protection, and more

AT&T ActiveArmor
- Get 24/7 proactive network security at home and at work
- Check your AT&T data usage

AT&T Internet, including AT&T Fiber
- Shop our best internet deals
- Check for faster internet speeds at your address
- Change your Wi-Fi password
- Restart your AT&T Wi-Fi Gateway

Try AT&T
- Get a free trial of the AT&T Wireless network

AT&T customer service
- Get help over the phone or troubleshoot through chat

Find an AT&T store near you!

Ratings and reviews

Useless app. It's not user-friendly. Trying to navigate it is like trying to solve a complicated rubik's cube. The chat option is just as bad. An agent asked my name & after I answered, I literally waited 4 minutes for a response. The wait time seems insignificant but there was no indication that he was still there. Typing a response to another question, within less than 2 minutes, they wanted to know if I was still there & then canceled the chat. Technology exists to show an agent is typing.

The app doesn't recognize my user ID half the time OR it doesn't recognize my password. When I'm able to log in, I can't get anywhere because it doesn't recognize the 4 digit passcode I chose when I signed up for this new account. Customer service is non-existent, I had to schedule a call back for the following day (today) and they called early so I missed the call and they didn't call back. I've been trying since yesterday to get help. This is unacceptable.

The new experience lacks a lot. When shopping for a new device, I can't see all of them and compare prices and styles easily. Now I have to click each individual phone to see cost and then when I scroll back, I have to start all over again with my search parameters. Not user friendly at all. Overall difficult to find what you're looking for on this app. Lots of room improvement.

What’s new

This update will streamline your digital experience.