4.2
575 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With a single tap, you can look up in-network health care providers, view your member ID card, see how much you’ve paid toward your deductible, find out if there is a co-pay for your upcoming appointment, or view recent medical or dental claims. In-App features are based on your personal health care benefits plan.
Updated on
Apr 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
566 reviews
Hadrien B.
November 30, 2023
This has to be the worst insurance app I have ever used. Blue Cross, Aetna and Manulife (Canada) ones were far superior. I have been on this for just over 1 month, and their servers have already been down 3 times. Claims take for ever to process, still waiting on 1 EOB 30 days later. The interface is overall clunky and outdated. A lot on in-app links lead to dead ends. Even received a marketing email from them with a broken link to the promo. Digital disaster.
18 people found this review helpful
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Simon Prosser
March 30, 2023
Not great. Biometric login doesn't work well (at all). Blank white screen on eventually successful (manual) login. "Something went wrong" error messages when I try to look at id cards. Looks like the information is there and looks like it has pretty decent potential, but way too many bugs.
29 people found this review helpful
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UNITED HEALTHCARE SERVICES, INC.
March 31, 2023
Thank you for your feedback and we are sorry to hear about your experience. We are aware of this issue and working on a solution. If you wish to provide greater detail of your experience, please email us at umrdigitalsol@umr.com.
Alberto Torres
February 24, 2024
create username and password very user friendly, easy to navigate. good explanation of all billing documents. And other medical needs. Would definitely recommend using this app.
4 people found this review helpful
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UNITED HEALTHCARE SERVICES, INC.
April 1, 2024
We appreciate your feedback and happy to hear that you are enjoying the mobile app. If you would like to provide any additional feedback, please don’t hesitate to reach out to our UMR Digital Solutions team at umrdigitalsol@umr.com.