Should known better I shoulda read reviews first! Says log in info doesn't match whats on file. So did forgot username and it sent "EXACTLY" what my username was to my email. **NOTE my username was typed in correctly! So did a forgot password. Put in my CORRECTLY spelled username, card number, security number, and guess what I get?? Yep you guessed it DOES NOT MATCH WHATS ON FILE!! And before you even reply, NO I WILL NOT GO ONLINE FROM A COMPUTER!! I DON'T HAVE ONE AND I AM NOT ABOUT TO DRIVE ALL OVER CREATION TO FIND ONE!!!
Angry I've been using green dot for years and have never had any trouble. Just got a new phone and can not sign into my account. Please fix this.
Annoyed I've always been able to log on now it keep saying something went wrong. I've been using this app for awhile now and never had problems before. What is going on?
Seems to suck more often than not. It has worked for me for the past few days since I updated but now it doesn't want to let me log in. I have all the correct information and it will act like it is going to log me in then it just ends up taking me back to the login page even after I get to my security question. You never can seem to use their site when it is needed too. Not to mention you never want to call in because only middle Eastern people answer the calls and you can never understand them nor them you. Annoying!!
Can't sign in Had no problems until an update...have called customer service and reinstalled SEVERAL times.....customer service continues to tell me there have been NO REPORTED ISSUES.... BS....FIX YOUR APP!!! I have updated all info online....your app has issues!!!!
Crap I've used this app for years. Now every time I try and log in it says "Sorry, but we weren't able to load your balance." I've never had a problem up until about a month ago, and I've not been able to use the app since.
The Green Dot app was rebuilt from the ground up with notable improvements to the design, navigation, and your overall mobile money management experience.
Easy, quick access to your Money Network Account information anytime, anywhere!