Cox

Cox Communications, Inc.

About this app

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.

Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service

We'll keep adding more ways to help you better manage your account.

Ratings and reviews

mobile app does not allow me access. for MONTHS I have tried to log in and received the following message "We are experiencing technical difficulties. Please try again later." When I call customer service to troubleshoot they don't know what to do other than suggest I reinstall the app which doesn't help. this is extremely frustrating and inconvenient and beyond unacceptable.

my biggest gripe is the app, when you can log in for the most part it is good, simple, and does what you need. but that's when you can log on. i have experienced login issues in a weekly basis of not daily. "we are experiencing technical difficulties. please try again later" i see this more often than i should. if not for that constant inconvenience I would say the app is perfect.

App has issues and sometimes won't connect or has "technical difficulties" if your internet isn't connecting well, which is the whole point of the app. The bill pay is okay, but the same thing can be achieved through their website. Sometimes the remote modem reset is helpful, but rarely solves issues. The support feature does not connect you to an agent half the time, and when it does they usually are more focused on getting you to schedule a technician than actually doing anything helpful

What’s new

Bug fixes and minor enhancements