Cox Business MyAccount

Cox Communications, Inc.

About this app

The Cox Business MyAccount App makes account management easy; check out what’s included with your services, manage your bill, get updates on outages, service support or message an agent with 24/7 support.

Ratings and reviews

I was having problems for years trying to use this app. I would only get a splash page and then it would close. Clearing the cache and storage did not help before today. I tried again and now it works. Having access to the basic info for my account is very helpful. This app lets me do that. It is also interesting that equipment reset options are present. I have not needed to perform one of those in a long time, but may try the feature out just to test the capability.

The only reason I had this happen my phone is so I could easily check and forward our business line. It worked great with no issues for doing that and I'm sure it works great for the other stuff, however I've never needed anything else. They just took the ability to forward the phone lines off the app and now it just sends you to the website. So I'm now deleting the app. There's no reason to take away usability and features that have been there the whole time.

This new version is a downgrade. A very slow, cheap, less functional skin on their standard website. Just go to the website instead. The login process is more complicated and broken unless you use chrome to manage passwords. Which UI expert named the app CB Business so it doesn't appear near other cox apps in your app drawer. Brilliant, not.

What’s new

Enhancements: Broadband Fact Labels
Other: Bug fixes and minor enhancements