Heather
With my old vacuum, the app was sort of helpful. With my upgraded model, I love this app! It let me set how much to clean each room each time it cleans automatically, set individual rooms and no-go zones, schedules, manual controls, estimation of part deterioration, set what order the rooms are cleaned in, and even choose how often it empties. Despite so many settings, I don't find the interface to be overwhelming.
1 person found this review helpful
Michael Robinson
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App worked great until the latest update now whenever I set up a single room cleaning and pick my cleaning settings even after I save it doesn't use my settings. And it doesn't seem like you can modify settings if a cleaning has already started. Pretty annoying and seems like a step backwards. But overall system still works great just hope they'll fix the modify settings option and make it work again.
1 person found this review helpful
Dear Customer,
Sorry for any inconvenience. To fix the issue, could you please provide more information(such as your email account) so we can better help fix your issue? We are continually improving Eufy. Your feedback is valuable. Also, we appreciate you updating your review. Thanks!
You can contact us at:support@eufy.com
Eufy Team
Justin Jeffs
The app is decent, there are some features that it's lacking, the biggest one being able to delete a section of the map and to add irregular shapes to the boundary. For example, the vac scanned off a balcony and added it as room. There is no room there but I can't delete it from the map. But otherwise it's a good app and the robovacs are excellent! No need to spend crazy money on a robovac when eufy sells models for under $300.
2 people found this review helpful