Brian West
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Had my C25 for a few years, and every so often, it would disconnect from the network and I have to set up again from scratch. Annoying enough, but now my vac won't connect. Connection failed, and tried every step to fix it. Have very little control over it without connecting to the app. This last update was trash, and without app support so is the vacuum.
Heather
With my old vacuum, the app was sort of helpful. With my upgraded model, I love this app! It let me set how much to clean each room each time it cleans automatically, set individual rooms and no-go zones, schedules, manual controls, estimation of part deterioration, set what order the rooms are cleaned in, and even choose how often it empties. Despite so many settings, I don't find the interface to be overwhelming.
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Michael Robinson
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App worked great until the latest update now whenever I set up a single room cleaning and pick my cleaning settings even after I save it doesn't use my settings. And it doesn't seem like you can modify settings if a cleaning has already started. Pretty annoying and seems like a step backwards. But overall system still works great just hope they'll fix the modify settings option and make it work again.
1 person found this review helpful
Dear Customer,
Sorry for any inconvenience. To fix the issue, could you please provide more information(such as your email account) so we can better help fix your issue? We are continually improving Eufy. Your feedback is valuable. Also, we appreciate you updating your review. Thanks!
You can contact us at:support@eufy.com
Eufy Team