The program messed up and keep putting a message up that said the program kept shutting down. Even their message wasn't working right. When I would try to write what the problem was, the report disappeared as soon as I touched it. I have managed to hit the send button several times, but I couldn't write anything to tell them what the problem was. At least the box agreeing to send some kind of data was already checked. Hopefully that data was about the problem with the app.
1,318 people found this review helpful
Consistently crashing on LG G6, which then crashes the app using ARCore. A few times I have gotten it to work, for a few seconds. After some time has elapsed, the camera portion freezes (static picture remains on screen regardless of movement) but the AR portion continues to move and rotate with the phone. Poor experience for a device which has been labeled compatible with ARCore.
463 people found this review helpful
I have a compatible phone, but this app does NOT work. The version that is recommended is NOT the same as the version downloaded and there is no way to fix. I have reached out multiple times to Google asking for help and have received NOTHING. I tried many of the tips and tricks suggested, NOTHING works. Would be great if someone in customer service would get back to me to resolve this issue.
755 people found this review helpful