
Zoe Qi
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Local transfer stopped working for about a month already. Can't type in amount to transfer. I've tried everything suggested - restart device, clearing cache and reinstalling the app. It still doesn't work. I'm pretty sure it's a bug, and I'm super surprised that a banking company can leave such a bug online for such a long time!
11 people found this review helpful
Oversea-Chinese Banking Corporation Limited
January 9, 2023
We sincerely apologize for the experience. The team is aware of this issue, and presently looking into it. Please log into internet banking to make the transfer in the meantime. We seek your kind understanding on this, thank you. ^XF

James Chi
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The app sucks. Whenever the scam alert comes on, I can't close the alert and it impedes me from carrying out my online transaction. I often get the app shutting down in the midst of a transaction as well, I have never come across a banking app that is so substandard. Another issue is the pages on the app cannot load, I often got to start the logging in process all over again. The entire team of tech guys behind the OCBC app should look for another job.
5 people found this review helpful
Oversea-Chinese Banking Corporation Limited
February 24, 2023
Hi James, we appreciate your review & feedback. If there's more you'd like to share or want us to look into, feel free to OCBC Bank Facebook DM us (wwww.facebook.com/ocbcbank). You won't be able to reply to our comments here. Please include the following details (a) PlayStore username (b) Phone model. Thank you ^Sh

Ally Yong
I was forced to perform an app update when opening up the apps. Faced issue logging in and noticed that the option of logging in via Singpass is not available. I was forced to retrieve code and keying in PIN, which worrying me about being scammed. Tried retrieving code but failed at alphabet verifying stage even though I got it correctly. Am stucked and unable to perform anything. I'm basically unable to use the apps. This is extremely unfriendly.
Oversea-Chinese Banking Corporation Limited
July 31, 2025
Hi Ally, Singpass login is still an available login option on our app. It is now under ‘More’ on our app.
As you will not be able to reply us here, please do drop us a PM at www.facebook.com/ocbcbank if you require further assistance. You won't be able to reply to our comments here.
Please include your PlayStore username, thank you.
^Iyl