Philips Sonicare

Philips Consumer Lifestyle B.V.

About this app

Do you remember when you learned to brush? Neither do we! It turns out, most people don’t brush properly.

Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the app, you’ll receive personalized insights and guidance as well as tips to improve your brushing habits. That helps you achieve a healthy mouth and a confident smile.

Please note you must have a connected toothbrush to use the app. By connecting to the app, you’ll also receive the latest updates to your brushing experience.

With our most advanced toothbrush – Sonicare 9900 Prestige -- the app works in harmony with your brush to access the full range of benefits, including:

- Real-time guided brushing to brush your best.
- SenseIQ to sense and automatically adapt your brushing style.
- Auto-sync to update without your phone nearby.

Your Sonicare app experience will vary depending on which toothbrush you own and where you live:

PREMIUM
- 9900 Prestige – SenseIQ, mouth map, personalized guidance and tips.

ADVANCED
- DiamondClean Smart and FlexCare Platinum Connected – mouth map with position guidance and missed area notifications.

ESSENTIAL
- Sonicare 6500, Sonicare 7100, DiamondClean 9000 and ExpertClean - SmarTimer and brushing guides.

In the Sonicare app:

Brushing check-in
You will receive an assessment of your technique after the first time you brush your teeth. This will provide a starting point to track improvements to your oral health routine over time.

Real-time brushing guidance
The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. This coaching helps to ensure consistent, complete coverage, every time you brush.

Dental Diary
The Dental Diary helps you track all your oral health habits in one place – brushing, flossing, tongue cleaning, and mouth rinsing – so you can spot trends and build a consistent routine. 

Dashboard
The Dashboard connects to your Sonicare toothbrush to collect your brushing habits. Each day and week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health.

Automatic brush head reordering service
Always have a fresh brush head when you need one. As the Sonicare app monitors your brush head’s usage, the reordering service reminds you when you need a replacement, and can automatically place an order so it arrives just in time. The brush head smart reordering service is available in the United States, United Kingdom, Germany, France, Spain, Italy and Japan.

Ratings and reviews

This app does "Account Logged Out" more often than my company teams re-authentication happens. It's a toothbrush app that does not need to be that secure. They need to figure out a way to keep the authentication tokens active. Why does it need to log you out, enable the biometrics if it needs to be that secure but making me re-login every week or so is dumb.

Trying to use this the past couple months, i find the app lacking in key areas. it requires "setup" every brush session. i know that's the tech but still. it also requires the app & brush to be on to sync usage if you opt to not use the app. it doesn't just sync in the background. the worst is the brush timing for deep clean+ is 40 sec per section but it's incorrectly 30 sec when the app is running. the calibration is still messed up & no way to recalibrate. it doesn't register position in two

I have been using this app since 2019 and have always have connection issues. Lately (last month or so) the brush will not stay connected. At least once a day I have to clear the cache AND toggle Bluetooth to get it to work. Sometimes even that doesn't work. I have removed the brush from connections, cleared cache and user data, uninstalled/reinstalled the app and nothing changes. I have other devices that use Bluetooth and never have this issue. When this works, I like the brush.

What’s new

This version includes a new Dental Diary feature to help you track all your oral health habits in one place. It also includes performance enhancements and bug fixes.