
Mady
I've been using QFC pickup for probably over 3 years now. It has become so frustrating to use recently. The coupons disappear as soon as I see them. I can't see current ones. I cannot pick a pickup time. There's always an error on something. It always lags and takes forever to load. It's very inconvenient which is why I use it. For the convenience. I will be shopping in store at a competitor with more affordable prices until it's fixed.
4 people found this review helpful
The Kroger Co.
January 18, 2025
Hi Mady! We're sorry that your app doesn’t work properly. We suggest you delete and re-install the app. If you continue to have the same issue, please call us at 1-800-576-4377 with Case 77570496 so our Digital Team can further assist you in terms of troubleshooting. Have a great day!

Ella Stern
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It is very annoying when you live close to two different locations and want one but it zeros in on the location closer to you, which always has less items for sale than the other one, and refuses to allow you to change the location. This close to deleting the app because this is unacceptable. You need to have other options available for search results, such as “city name” or something like that. Not cool, QFC, not cool.
8 people found this review helpful
The Kroger Co.
April 29, 2024
Thank you so much for providing your feedback, Ella! We can certainly understand your frustration. We're going to share this with our Digital Team as we are always looking for ways to better our service. Have a great day!

Dan
The shopping list will not sort correctly. When I go to the store I want to get in and out as efficiently as possible, so I set the mobile app to sort my list by 'Aisle Ascending', so I can start from one side of the store and finish at the other side. Unfortunately, the mobile app doesn't use leading zeros, so the aisle sort order displays like 10,11,13,14,3.6.7. So now I have to retrace back to the single aisles that are out of order. App is pretty nice except for this bug.
57 people found this review helpful