Thanks for trying to "love" your customers T-mobile..or maybe NO THANKS, because your free stuff is mostly a joke and I'm pretty sure all the people that actually "win" something big are huge, fat lies you made up to get people's hopes up so they'll keep your app and keep participating every week. What a freaking scam.
It's a great app in theory but my family has never won anything. You always have two or three things available to you every week, most we don't use. When we play the weekly game we always get the things already available to us as our "prize". This could be so much better by winning things we don't already have available to us.
When this promotion 1st came out it was great. I've gotten free t-shirts, 5.00$ credits to Vudu ( which would add up and I'm avid movie watcher) and free Wendy's frosty which were great. But now, it has become frivolous and I'm feeling used. Now my experience is mostly seeing their advertisements. I understand the sponsors help support the giveaways but the exposure verses reward is incredibly lopsided and no longer a value to me to participate.
This app would be really cool if they'd just give out 2 dollar movie tickets, gas discounts and food. Instead they give subscriptions to magazines I've never heard of, discounts on websites I've never heard of, and a myriad of things that don't appeal to me in the slightest. It's a cook idea, and it's nice that it's free, I just wish they'd give out things people would actually want.
App is ok. Tmobile need to update when they're verifying the customer to automatically verify. Its frustrayed when the code comes in I go view my message come back to the app it starts all over again so I can't even get to put the code in. They keep giving a new code or the code need to expire a certain time. I can't get on my app
Chuck E. Cheese? Really? I'm sure quite a few people/customers who use this app have kids, I would expect the majority don't. A free personal pizza at chuck e cheese is great if I'm a creeper. I can eat it while I read the free self help book you offered up. The free movie rentals are great. Everything else feels super lazy and phoned in.
We’re keeping the thankings coming—just making a few tweaks to give you the best possible experience. This update will fix a couple of bugs and enhance a few features. Check out the app on Tuesday and see how we’re thanking our customers big time.
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