Verizon Smart Family - Parent

3.8
28K reviews
10L+
Downloads
Content rating
Everyone
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About this app

Get Verizon Smart Family for $4.99/mo or 30 days of Smart Family Premium on us, $9.99/mo thereafter.*

Verizon Smart Family is your partner in parenting. It lets you limit internet access, block content, manage calls, texts, and data, and with Premium, you can monitor your children’s whereabouts in real time on one map as well as encourage safe driving habits.

What’s New
• Simple, easy to use interface.
• More robust content filtering with a new dating category.
• Monitor locations of multiple children on one map in real time, with Premium.

Download our Parent app to your Android and pair your child’s smartphone or Android tablet to:
• Monitor screen time
• Filter apps and website content
• Block internet access
• Review device usage
• Manage calls, texts, and data

Select Premium to unlock:
• Live family member location monitoring
• Arrival and departure notifications
• Location sharing with pickup requests
• Driving insights such as safe driver score and drive activity history
• Crash detection alerts

*After the 30-Day trial period, your Smart Family Premium service will auto-renew at $9.99/mo unless you cancel before the trial period ends. Cancel anytime through the Smart Family app.

+++

Once the child’s iPhone or Android device is paired via the Verizon Smart Family companion app, the parent app can configure parental controls (iPads aren’t currently supported). If enrolled in Premium, the parent app can also monitor location and driving history – for either a driver or a passenger.
Updated on
23 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
27.6K reviews
Jody Ramsay
6 April 2024
Update This app still sucks my youngest one his phone keeps disconnecting I have to keep sending him the text to reconnect. the location is not accurate sometimes. And it's a delay they will leave my house and when they are almost to where they are going it's finally telling me that they left the house. It's so slow to where when I try to add a location or save it the app automatically restart
82 people found this review helpful
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Verizon Consumer Group
9 April 2024
Can we suggest you open a ticket using the in-app help center? Getting a ticket via the app, provides us with the supporting information like phone number, model, OS etc. You can also check back in the help center for response to your issue. This can be found under the More, Help &support, Send Feedback.
Christopher Maul
11 February 2024
I got the app and companion app on two children's phones. All paired. Worked well for a couple weeks. Then it didn't work at all. I would get email updates that stated usage and link to the app, but the app showed no activity. One of my children deleted the app and I was not notified. I also got kicked off the app and when I signed in, 2 step authentication went to a number not on my plan. Don't know if I was hacked. Code didn't come to my phone. When I signed back in later, everything was ok.
24 people found this review helpful
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Verizon Consumer Group
20 February 2024
Can we suggest you open a ticket using the in-app help center? Getting a ticket via the app, provides us with the supporting information like phone number, model, OS etc. You can also check back in the help center for response to your issue. This can be found under the More, Help &support, Send Feedback
Laura Williams
19 December 2023
I agree with most others. The new updates are awful, especially the location function. It doesn't show real-time location like it used to. I wish I could go back and use the previous version. If this glitch isn't fixed, I may cancel and look for an alternative app to use. **Update 12/18/23. The location function seems to be getting worse. I'll be looking for a new app after the holidays.
48 people found this review helpful
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Verizon Consumer Group
29 December 2023
We strongly recommend pairing the child phone with the Smart Family companion app to get a better location. You can also go to https://www.verizonwireless.com/support/verizon-smart-family-faqs/#location for instructions on how to optimize location accuracy. If you still have issues, can we suggest you open a ticket using the in-app help center?

What's new

Along with performance improvements and bug fixes, we’ve:
- Increased the amount of time between required sign-ins
- Improved the visibility of the VPN tamper banner
- Added a tamper banner to alert parents when a Bluetooth or battery permission on the child's device has been tampered with
- Reduced the time it takes to provide the location of the child's device