Verizon Smart Family - Parent

3.8
28.6K reviews
10L+
Downloads
Content rating
Everyone
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About this app

Get Verizon Smart Family for $4.99/mo or 30 days of Smart Family Premium on us, $9.99/mo thereafter.*

Verizon Smart Family is your partner in parenting. It lets you limit internet access, block content, manage calls, texts, and data, and with Premium, you can monitor your children’s whereabouts in real time on one map as well as encourage safe driving habits.

What’s New
• Simple, easy to use interface.
• More robust content filtering with a new dating category.
• Monitor locations of multiple children on one map in real time, with Premium.

Download our Parent app to your Android and pair your child’s smartphone or Android tablet to:
• Monitor screen time
• Filter apps and website content
• Block internet access
• Review device usage
• Manage calls, texts, and data

Select Premium to unlock:
• Live family member location monitoring
• Arrival and departure notifications
• Location sharing with pickup requests
• Driving insights such as safe driver score and drive activity history
• Crash detection alerts

*After the 30-Day trial period, your Smart Family Premium service will auto-renew at $9.99/mo unless you cancel before the trial period ends. Cancel anytime through the Smart Family app.

+++

Once the child’s iPhone or Android device is paired via the Verizon Smart Family companion app, the parent app can configure parental controls (iPads aren’t currently supported). If enrolled in Premium, the parent app can also monitor location and driving history – for either a driver or a passenger.
Updated on
11 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
28.2K reviews
Rachel and Rob D
5 July 2024
This app has never worked like it should and keeps getting worse with each upgrade. Location defaults to approximate if the phone is unused for a period of time (like overnight). When the location changes itself to approximate, then notifications don't work. Approximate Location is accurate to within a couple hundred yards, which is effectively useless. My child can easily bypass or remove the child app from their phone. It's obvious you don't care about helping parents keep kids safe
51 people found this review helpful
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Verizon Consumer Group
5 July 2024
Sorry you are having issues with the app. Can we suggest you open a ticket using the in-app help center? Getting a ticket via the app, provides us with the supporting information like phone number, model, OS etc. You can also check back in the help center for response to your issue. This can be found under the More, Help &support, Send Feedback.
Studio Hawaii
16 September 2024
As someone who's had this app before, not only is it spyware but bloatware to. Sure, you can track your child and everything. But with how widespread data breaches are now, I wouldn't trust it just to keep your child's information safe. It doesn't even work that well most of the time, and the location is so inaccurate. This whole app honestly needs more quality control. If you're worried, your child is not ready for a phone.
4 people found this review helpful
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Verizon Consumer Group
17 September 2024
Verizon takes customer privacy seriously. For more information about Smart Family's privacy practices, please see https://www.verizon.com/about/privacy/smart-family-privacy-policy. If you have additional questions, please reach out to verizonsmartfamily@verizonwireless.com and the best time to reach you and we will contact you.
Laura Williams
19 December 2023
I agree with most others. The new updates are awful, especially the location function. It doesn't show real-time location like it used to. I wish I could go back and use the previous version. If this glitch isn't fixed, I may cancel and look for an alternative app to use. **Update 12/18/23. The location function seems to be getting worse. I'll be looking for a new app after the holidays.
85 people found this review helpful
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Verizon Consumer Group
29 December 2023
We strongly recommend pairing the child phone with the Smart Family companion app to get a better location. You can also go to https://www.verizonwireless.com/support/verizon-smart-family-faqs/#location for instructions on how to optimize location accuracy. If you still have issues, can we suggest you open a ticket using the in-app help center?

What's new

Enhancing your family’s physical and online safety, this update brings you:
- Continuous live location of your family members. (Premium only)
- Travel indicators showing modes of movement: biking, running, walking, and driving. (Premium only)
- A Security Threat Report that notifies you how many times security threats were blocked.
- Enhanced notifications showing which websites and apps were used during school hours and night hours.