Very slow to boot. The devices have no unique id. Have to hunt and peck to see which device is what or who's using. Got around 9 devices in house tried to enroll. Time consuming since I have search through mac id. Uninstalling the app. Concept for the app is good though.
I really like this app. I like knowing all the devices that are connected to my network. I do have to agree with the complaint of lag. The app is laggy, not like unbearable but slightly annoying. The other complaint is naming the devices. I had no issues locating the MAC address for each device and renaming them in the app. I also like the ability to pause wifi for my son and daughters Kindles. I have not used that feature yet. 4 out of 5 stars because of the lag.
Very slow to respond buttons, and Bedtime mode is stuck - it won't let me readjust the kids' times and has told me for days to try again later. I even reset the Gateway. Plus, I am not convinced that it is locking down the Gateway because in addition to my 2 locked networks, it seems to throw off an open XfinityWiFi signal, too. App burns lots of phone battery.
Surprised Xfinity is not creating a backwards compatible app everything needs to be upgraded including the wireless router anything that can be done with this app I could do directly from my computer. Really confused as to why they would need access to the camera on the device I kind of agree with one of the other reviews that this might be malware and maybe a little snooping on Xfinity's part
Tried of trying to unlock my daughter tablet it says that it's connected but when you try to use it no service at all. The app is to slow and when is raining is more slowly!! 😒😟😭😵
Won't let me sign it. Sat on the phone with 4 different customer service agents over 2 or more hours and they don't know why it won't work. All it says is try again later. Luckily I have a computer, so I was able to get setup that way while waiting for the service agent to try and figure it out.
• Bug fixes and feature improvements
Finding and connecting securely to XFINITY WiFi hotspots has never been easier.
Provides access to account, outage and service information for XFINITY customers
Access your favorite features using the XFINITY Connect mobile app from Comcast.