Kaiser Permanente

4.6
85.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Aug 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
82.3K reviews
Amber Marsh
September 13, 2024
Okay guys. The app is so slow, which has always been true. But it usually works. But the last big update really broke messaging. Having to choose a category is awful. But worse, if you manage the accounts for your whole family, the app doesn't tell you WHO got a message! So now you're clicking through everyone, one at a time, to figure it out. In the slow app. Please fix this.
2 people found this review helpful
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L Torres
August 27, 2024
view of the application is not as easy flow. I have trouble understanding the billing. Changing the billing auto payments would be good. also, don't see it. ery clear on breakdown of balance. I keep getting action on choosing a location even though one is set. it's inconvenient not to see my children appointments. they don't need the application. Seeing a reminder would be ideal. also seeing requests for visits would be good, a confirmation of a pending one and history of those taken.
5 people found this review helpful
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Kaiser Permanente
September 11, 2024
Thank you for sharing your feedback. Please email us at KP-Member-Services@kp.org so we may follow up.
Steve Helderle
July 22, 2024
So I like the idea of this app. My major issue is... this sight is just not easy to navigate. Trying to find info from past appointments, is really different. I'm clicking here, clicking there back and forth until I find it. Also, finding past scheduled appointments is not an option. I had to cancel and appointment. When I went looking g fir that to reschedule it was no where to be found. It just should not be that difficult to find these things.
22 people found this review helpful
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What's new

• Bug fixes