
Peter
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I have been using Chromecasts for years, but since getting a new phone and downloading the latest Home app, I all appear offline. I have been through all the steps to resolve the issues. All other devices in my house can see the Chromecasts. This is either Google wanting me to buy new Chromecasts or just poor coding. The most stupid thing is that I can use the Screencast settings and it sees all devices. But... I cannot cast Netflix, YouTube, Prime, Music... It's really getting annoying.
2 people found this review helpful
Hi, Peter. We're sorry to hear you're having trouble with your Chromecast device, and we appreciate your efforts to resolve the issue. Our team would be glad to look into this for you, so please reach out to us at this link: : https://support.google.com/googlenest/gethelp

Brad Brooks
absolute rubbish. my assistants (all 4 of them), refuse to verify my voice. The app is terrible, there's no option to delete voice match and retrain. complete waste of money and time. The app is useless and to say I've got Gemini home, I really don't think it's that smart. I'll stay with alexa, she can set reminders and timers. worst AI product I've used.
5 people found this review helpful
Hi, Brad. We're sorry to hear that your assistants aren't verifying your voice and that there’s no option to delete the voice match. For further assistance, please contact us through this link: https://support.google.com/googlenest/gethelp

N i g e l
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ABSOLUTELY DIABOLICAL APP. Automations are not active until 9am every day - stop working at night. You name it - done all the trouble shooting - I mean everything. A server side problem. Alexa is not as configurable - but at least what they have works every time and is super reliable in comparison. RUBBISH. UPDATE 4 calls to support - they cannot solve the problem. Such an elementary problem. I AM SO, SO DISAPPOINTED.
8 people found this review helpful
Hi, Nigel. Thanks for your feedback. We appreciate your effort in troubleshooting. We understand that the Automations stopped working at night. This is definitely not the experience we want you to have. We'd like to investigate this further for you. Please contact us here: https://support.google.com/googlenest/gethelp