eufy Clean(EufyHome)

4.1
19.9K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.

You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.

How to use eufy Clean:

- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)

- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.

- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.

Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Jul 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
19.4K reviews
Marti
July 4, 2024
Setup was hell, taking WAY too long, not enough directions. Different edits for one feature are spread all over. After auto clean, you'll see a map THAT IS NOT THE MAP!! Changes made there, are junk. You must "create new map" to get an actual map. This cost much time. They should make this clear + lock, change color of the pseudo-maps!! Once it's setup, and understood, it's great!! I can see as it cleans! Very cool!! Finding new spaces, poo. Usage good, setup and directions bad!
Did you find this helpful?
E. C.
May 26, 2024
Things were going well with the app, but then there seems to have been an update and now the map doesn't allow zooming in during cleaning. It keeps automatically zooming fully out whenever you try to zoom in to a specific room to see what area it's cleaning. Kind of annoying. Overall, the app does well and does the things I want it to with the mapping and cleaning modes.
5 people found this review helpful
Did you find this helpful?
Brian West
May 1, 2024
Had my C25 for a few years, and every so often, it would disconnect from the network and I have to set up again from scratch. Annoying enough, but now my vac won't connect. Connection failed, and tried every step to fix it. Have very little control over it without connecting to the app. This last update was trash, and without app support so is the vacuum.
1 person found this review helpful
Did you find this helpful?
Anker
May 7, 2024
Dear Customer, Sorry for any inconvenience. You could reset your vacuum and make sure that the wifi status light is flashing, and then try setting the connection again. If it still doesn't work, you could provide a video to describe the issue in more detail for us to better help fix it. Thanks! You can contact us with:support@eufy.com

What's new

We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com