
Peter Cabrales
The layout is too cluttered. It's a bunch of video feed and buttons. It's cold, plain, and boring. Yes you can customize your favorites, but it's all still visually jumbled together. I preferred the look and feel of the old Nest app, it was warm, simple, organized, and fun.
56 people found this review helpful

Justin H
can't wait to get my teeth into the new automation features. sadly it's so inconsistent at the moment I can rarely even see my Device, let alone start to set up automations. I just get the spinning wheel or nothing happens. sometimes Reboot fixes it. sometimes being off WiFi? it's really odd. it's like it's constantly trying to refresh the device list and just gets stuck. please please please fix this if possible! Google pixel 9 phone running latest version of android. happy to email screenshots
1,423 people found this review helpful
Google LLC
October 9, 2025
Hi Justin, thank you for your review. We're sorry to hear you're having issues with the Automations and you can't see your devices on your Google Home app. We understand your frustration about this. To assist you effectively. Please contact us at the following link: https://support.google.com/googlenest/gethelp

Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
3,003 people found this review helpful