
J
For the last week, my Google Nest mini won't connect to the Internet. I've tried everything, am sure the app is the issue as can see the device connected and online on my Eero router, but app still doesn't recognise it. I've done hard resets and even bought a new one and that doesn't work either. It's always worked fine until now. So frustrating. Alexa here I come...
43 people found this review helpful

Sham Sham
For 2 days the google nest minis keep saying can't reach the Internet right now. All of them say the same thing. I have reset the router and wifi network. The speakers work again but shortly after the same message appears. Everything else works fine. Really frustrating and if this doesn't get resolved I'll be moving to Amazon Alexa smart speakers. My Internet router is Amazon Eero. Please fix this problem ASAP!
53 people found this review helpful
Google LLC
September 20, 2025
Hi Sham, thanks for your review! We'd like to know more about the issues you're experiencing with your Google Nest Mini. If you'd like help, our dedicated team is happy to assist you.
Contact us at: https://goo.gle/48qJXFg

Keri-Lee Strauss
Linking multiple speakers is never consistent. half the time it works, the other half it doesn't recognise the speakers. very frustrating if that's why you got it in the first place. Also, tasks and routines dont work half the time, saying "sorry. I dont understand" instructions appear to be a thing of the past, so you just have to guess.
41 people found this review helpful
Google LLC
August 20, 2025
Hi there. We're truly sorry to hear that linking your speakers isn't consistent and that you're running into frustrating issues with your routines and tasks. We want to investigate this further and provide you with accurate assistance. Please reach out to us directly using this link: https://support.google.com/googlenest/gethelp We're here to help!