
Bruce Scott
not happy with recent update. I was asked to install it, chose not to right away, but apparently it installed itself, wiping out my map. fortunately it maps very quickly and had experience dividing the rooms etc. got it going but it soon hung up on a piece of furniture. no problem. restarted, it said resume, but its recent history was gone. Also, the app needs to notify users instead of letting the machine announce problems, which I often don't hear because I don't follow it around.

Sarah M.
- Flag inappropriate
- Show review history
The app is constantly creating a new map on top of the other one. It's gotten to the point where the vacuum doesn't know where the base is and "heading home" equals it going in the opposite direction and then getting stuck somewhere. I've un-installed the app several times over the last couple of years that I've had it, and it just seems to get worse with age. To delete the 100 stacked maps, you have to keep deleting until they all finally disappear. Dear Anker, I shouldn't have to do that.
4 people found this review helpful
Dear user, you can try to reset and register a new account to bind

Victoria S
I have an auto empty robot cleaner that is supposed to be controlled by this app. However, the last few times I've tried to use it I have gotten errors whenever I try to do anything. I can't reset maintenance trackers, tell it to start cleaning, or select the rooms it cleans. Really makes the vacuum less useful because I have to run the full cycle every time I want to use it.
3 people found this review helpful