T-Life

T-Mobile USA

Contains ads

About this app

T-Life is now the go-to app for T-Mobile. Get the latest exclusive deals from T-Mobile Tuesdays, and take advantage of all your Magenta Status benefits. You can manage your account and configure your T-Mobile Home Internet gateway. And now Scam Shield is here to help ID suspicious numbers, set up blocks for unwanted callers, report scams, and more.

You can also pay your bill, add a line to your account, and track orders straight from the app. If you need help with anything, customer care is available at the tap of a button.

Not on the T-Mobile network? Sign up for Network Pass and easily experience T-Mobile’s high-speed network FREE for three months, plus enjoy exclusive benefits and discounts – right from the T-Life app! Keep your number, phone, and existing carrier while you give T-Mobile’s high-speed network a test drive.

T-Life is the spot to manage and track your SyncUP devices. The SyncUP KIDS Watch helps parents stay connected with their kids, through real-time location tracking, communication, and emergency alerts. With SyncUP TRACKER from T-Mobile, you can track what matters most. This small device helps you keep tabs on your keys, luggage, backpack, or anything else that’s important to you. See on the map in near real-time from virtually anywhere using T-Life.

Network Pass: During congestion, customers on this plan using > 50GB/ mo. may notice reduced speeds until next bill cycle due to data prioritization. Non-T-Mobile customers only; 1 trial per user. Compatible unlocked device required; coverage not available in some areas. Some uses may require certain plan or feature; see plan for details.

Ratings and reviews

I get that they are trying to consolidate apps, but this app is pretty bad. The Sync Up Kids section is full of glitches. The tracking is somehow nowhere near as accurate as it was before. Shutting off the live tracking often doesn't work without restarting the app. Sometimes, it makes me re-add my child's watch, freezes up, and then requires a total uninstall/reinstall of the app. I miss the old app. It was way more functional.

The old T Mobile Tuesdays app usually worked just fine, but since the change to "T Life" it's been barely functional. Every time I open it from my Tuesday notifications, it spins and I see a blank screen. Every time! Not sure whose idea this rebrand/redesign were, but they should consider a different career path. They clearly are not good at UI and app design. Nothing worse than screwing up a functional and user-friendly app, making it confusing and annoying to navigate.

They recently switched the kids watch tracking to this app and it is HORRIBLE. It doesn't update the location very well or reliably at all. The picture stays stuck in one spot on the map but then it'll show a line with the watch movements. If you click to center on the watch it'll go back to where it's stuck, not where the line shows it is. Oh and having to log in every time when its barely even working is the cherry on top. It's totally unreliable. Unsable. Really not happy at all.

What's new

Here’s what we’re adding to the go-to app for T-Mobile.

We’ve created a more comprehensive overview of your usage within the app, covering both current unbilled and billed cycles.

Added more features to manage your T-Mobile Home Internet, SyncUP KIDS, and SyncUP DRIVE products.

We’ve improved the experience for upgrading devices, including watches and tablets.

And as always there’s more to come! T-Life just keeps getting better.