Xfinity

Comcast

About this app

Your Xfinity experience, enhanced.

Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW.

NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity.

Xfinity customers also get:

• 24/7 real-time support anytime you need it.
• Tools to help you seamlessly activate your equipment and test your internet speed.
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer.

Customers who rent our equipment get even more:

• Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more.
• Personalized tools and tips to help improve WiFi performance.
• Advanced Security to protect your devices and help keep loved ones safe online.
• Parental controls so you can set family-safe browsing and pause WiFi to any connected device.
• Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity.

Need help signing in?

• If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference

Ratings and reviews

I want to change my plan and it simply won't allow it. My plan contract is expired, I no longer need several features. app allows me to select new but will not except it unless I add mobile phone. don't want to. I'm happy with current carrier. I either have to discontinue xfinity completely, or continue paying for stuff I don't need. I no home phone but I pay for Voice, don't watch sports but pay for it. I don't need their router, it's rented.

I have tried for a week to access my billing and pay my bill, it keeps saying bad request or it isn't work. This is frustrating. Update: I clicked the link they sent and the bot said I was first in line, now over 10 minutes later, I still have no response. If I could give less stars, I would. Xfinity is overpriced, does not prioritize the customer, and has an app that does not work, nor have they provided a fix. My streaming apps give me better selection and less hassle.

Ugh...this app... First I can't see any of my wifi settings because when I press it a tab comes up just a little bit but not enough and I can't change the settings. Then I go to use the "AI assistant" and before I know what's happening it's changing my wifi settings...and then it's like if you want to change them I have to do it in the damn app...THAT DOESNT WORK. I've cleaned the cache, cleared data, uninstalled and reinstalled...still the same. Can't do anything.

What's new

The Xfinity app is always improving.
This update eliminates bugs and reduces errors for the best experience.