
Tammy
This app is destructive to your device. It absolutely doesn't even open. It just crashes and goes away when I open it on my phone. Why did you put this Unlock Device on my phone when it doesn't even work or open up? It's ridiculous to have an app that no longer works but takes up space. Please remove it because I can't uninstall it. it just sits there with no action.
29 people found this review helpful

Kelley Hyde
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This app is clearly maintained only as a means for att prepaid to dodge unlocking responsibilities, the victim /customer or former customer is told to go to the app which of course does not work; in my case, my particular att prepaid device isn't even on the list provided, so even if the app ever did open properly I could not expect it to work. Holding phones hostage to hold customers hostage is a shameful tactic and that's what this app is for.
1 person found this review helpful

Randolph Beck
Very frustrated I've been a customer for at least 10 years and purchased many prepaid devices along the way. I've never been able to access any account info without a headache the only thing worse than at&T's account management is Uscellular in its entirety. I've had enough I'm going to give my money to someone else. I wish you all luck I hope it goes better for you than it has for me.
19 people found this review helpful