Carrier Home
2.4star
4.54K reviews
100K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.4
4.39K reviews
Melissa
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October 15, 2024
I swear I used to be able to control the app from more than one phone. Now only one person can connect to it at a time. This is beyond ridiculous. Now instead of my partner and I both being able to adjust the temperature if we're uncomfortable, one person is always waking up the other. Please fix this. If my furnace was compatible with literally any other smart thermostat, I would've changed it over already. I am low key considering buying a whole new furnace just because of this thermostat.
12 people found this review helpful
Carrier Corporation
October 25, 2024
Dear Melissa, Thank you for reaching out! To assist you better, could you please elaborate on the issues that you are facing and provide a screenshot or screen recording of the issues. This will help us identify and address the problem more effectively. You can send the information to resdigital@carrier.com. Sincerely, Carrier Home App Team.
Andrew Labrecque
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April 2, 2025
At the moment you have a blocker on account setup on the mobile app, which didn't leave a good first impression. Verification codes sent by email aren't accepted in the mobile app. Signing up on web weirdly didn't have me verify my email, but now I'm in. The app itself seems to work nicely so far. If I wished anything of this app and service, it would be integration with Google Home for simple things like changing modes and setting temperature. If it is possible I can't figure out how.
3 people found this review helpful
Carrier Corporation
April 8, 2025
Dear Andrew,Thank you for bringing this to our attention! We apologize for any inconvenience caused, we request you to share the below details at resdigital@carrier.com along with a screen recording/screenshot of the issues for technical team to look into: Primary email address, Account username Sincerely, Carrier Home App Team.
Tony Luers
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April 11, 2025
Update 2/13/25, app stopped working again, says no device has been added. I cannot manually add it. App or Carrier says information is wrong. Worked great prior to this morning doesn't work. I guess since I have an older thermostat it doesn't work with the new app. Entered the information, Carrier says it's wrong. I've called the dealership and emailed you, it doesn't work. No reply from you.
5 people found this review helpful
Carrier Corporation
April 14, 2025
Dear Tony, Thank you for reaching out! To assist you better, could you please elaborate on the issues that you are facing and provide a screenshot or screen recording of the issues. This will help us identify and address the problem more effectively. You can send the information to resdigital@carrier.com. Sincerely, Carrier Home App Team
What’s new
There is a new version of this app – Search ‘Carrier SmartHome’ in the App Store to discover the latest App.
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About the developer
Carrier Global Corporation
DigitalAppAdmin@carrier.com
13995 Pasteur Blvd
Palm Beach Gardens, FL 33418-7231
United States
+91 81432 39038
