Cox

Cox Communications, Inc.

About this app

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.

Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service

We'll keep adding more ways to help you better manage your account.

Ratings and reviews

If you miss a payment, they don't let you use credit cards, and instead make you add your bank account, account number, and routing number. Forced to do something I'm very uncomfortable with but what choice do I have. Feels wrong. Also the UX and UI is not intuitive and they make it a whole side quest to find the payment method options.

I wouldn't be with them if we had any other immediate option. Continously raising prices without offering any additional benefits for the outlandish increase. Most recent increase was another 25 dollars for the exact same service I already had. I'll be switching to Starlink in the near future. Better service and speed for the same price.

Our Cox TV service pauses often, which is unacceptable for the amount of money we pay. The rewind feature only goes back 10 minutes, which is annoying and much shorter than the 1 hour they previously offered. When our service pauses, sometimes we are watching a reminded segment & it jumps to live, and we miss the segment we wanted to watch. It seems we are paying way too much for the degraded service offered by Cox and we are looking into alternatives because it's just not worth the high price.

What’s new

○ Updates to service cards.
○ Other enhancements and bug fixes.