VA: Health and Benefits

US Department of Veterans Affairs (VA)

About this app

With the official VA: Health & Benefits app, you can manage your VA health care, benefits, and payments from your mobile phone or tablet.

Features include:

Biometric sign-in
- Use your phone’s built-in security features—like fingerprint and face recognition—to securely access your information.

Health care tools
- Refill and track your VA prescriptions.
- Send and receive secure messages from your VA health care team.
- Review appointments and add them to your calendar.
- Get your records for VA vaccines, such as COVID-19.

Benefits tools
- Check your disability rating.
- Review your claim or appeal status.
- Submit evidence for your claim or appeal.
- Download common VA letters.

Payments tools
- Review payments we’ve sent you.
- Update your direct deposit information.

Facility locator
- Find VA facilities and services near you.

Veterans Crisis Line
- Get quick access to the VA Crisis Line.

Proof of Veteran status
- Show proof of your Veteran status.

Need help with this app? Call us at 800-698-2411 (TTY: 711). We’re here 24/7.

Ratings and reviews

App only works about 50% of the time (if that) and is generally pretty slow to update even when it is working. Have gotten mail notifications (dated two weeks prior) before the app updated on multiple occasions. Have to get on the website to file claims anyway, app only lets you check on the status of (some) claims that are already filed. Somewhat helpful for that if you're away from your computer but otherwise pretty useless.

I like, that I am able to do everything in one place. I really like being able to message my provider team and would like the ability to schedule appointments directly, without having to call. The phone service is terrible, no direct line, long hold times, and difficult to catch the right person on the first try, you end up playing phone tag most times.

Nothing happens when I tap sign in. I was hoping for some kind of response. All I want to do is read a secure message. If I can't do that, the app is worthless to me. I have now used the app to request travel reimbursement. It worked well from my phone even though I had to submit verification three times before it moved on. Still, it was easier than previous processes. Now I'll just have to see how long it takes for the deposit.

What’s new

We added general improvements and fixed a few bugs.