Verizon Cloud

Verizon Consumer Group

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About this app

Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Keep your content handy on your mobile devices, access it when you need it from your smartphone/tablet and computer and easily transfer content when changing devices.*

The Verizon Cloud app lets you:

​​- Enjoy unlimited storage across unlimited compatible devices (with our Unlimited Individual or Unlimited Group plan, shareable by up to 5 users).*
- Share your content easily with family and friends using your favorite apps.
- Share storage with up to 5 users on compatible devices with our Unlimited Group plan. Each user that becomes a member of an Unlimited Group plan gets their own Unlimited Cloud storage; at no extra charge.
- Organize and find your photos by labeling friends and family using Tag and Search.
- View and interact with photos/videos on a geographical map with Locations.
- Order prints and gifts displaying your favorite photos.
- Share your content freely across compatible devices, regardless of which operating system they use.
- Safeguard sensitive content with a PIN-protected private folder.
- Create movies and customize photos with filters and fun stickers to share.
- Relive your memories with weekly photo and video Flashbacks and Stories.
- Back up the original sizes of your photos, videos (with no degradation in quality), music, documents and sync your contacts, SMS messages and call logs.

Download Verizon Cloud today and make the most of your digital memories.

What's New in Version 25.8
- Improved performance and bug fixes

Available Plan options: 600GB (single user), Unlimited Individual (single user) and Unlimited Group (up to 5 users). Sign up today and your first 30 days are on us.**

*Verizon's Cloud App requires a Verizon standard monthly account on an eligible device. Verizon Cloud does not back up operating systems, settings, apps, emails, external drives and uncommon file types. Backup varies by operating platform. See www.verizon.com/support/verizon-cloud-faqs for service limitations. To view complete Terms and Conditions go to http://www.verizonwireless.com/support/cloud-legal/

** First 30 days free for new Cloud customers. Thereafter, you will be charged $13.99/mo. for Unlimited Individual, $19.99/mo. for Verizon Cloud Unlimited Group, or $5.99/mo. for 600 GB, respectively, unless you cancel before the promo period ends. Cancel anytime through the Verizon Cloud app or My Verizon.

Ratings and reviews

I have used this app for several years now and it's been great until recently. Its constantly having trouble loading photos from my memories and photos that go way back. It just spins and spins like it's trying to load and never does. I have over 6000 photos and I hate to lose them but I really no longer trust this app to keep up with them or me to be able to access them when needed. I've started trying to transfer them over to another app so I'll at least have a good back up if needed.

Transfer to a new phone was disastrous. None of the phone numbers were saved and I couldn't even delete what I no longer needed. I was told that it was a problem on their end, but there was no ETA and no interim solution. Literally two phones later, I STILL have the same problem (doesn't work as designed). The app, along with their cloud service, was a complete cluster.

Seems to do everything it's supposed to. I just get aggravated with the loading process it takes to remove unwanted photos. If I click on a photo and delete it, it takes me out and starts me over from the top, along with if I delete multiple pictures. It does remove the photos eventually, but it seems to take the same amount of time to delete one as it does multiple pictures.