My Verizon

Verizon Consumer Group

About this app

Meet the My Verizon app. Everything Verizon all in one place. When you launch the app you’ll see all the latest just for you. This is your personalized view, with customizable shortcuts, current balance, bill savings, perks, offers and more. And to find what you’re looking for faster, switch between different app sections using the tab bar.

Your Mobile and Home Internet accounts are just a tap away. Quickly manage your devices, make plan changes, view usage and discover everything your plan has to offer. Keep track of all your Home Internet accounts, 5G Home. LTE Home and Fios.

With our simplified bill, you can see details, schedule AutoPay and make secure payments.

Best of all, you can shop or upgrade right from the app. It’s the fastest way to get what you want for Mobile and Home.

Looking for answers? The new support page has you covered. Chat with your Verizon Assistant 24/7, walk through account details, explore new plans, get help with troubleshooting and more.

Everything is easier with the MyVerizon app. Do it all. All in one place.

Ratings and reviews

500 characters are not enough to fully articulate the problems I have with this app, so I'll give a short run-down. They make it difficult to log in, they throw unwanted ads in your face, the app itself regularly freezes or fails to load, and they force you to save a payment method, when maybe I'd rather just input my information manually. Bottom line, I only use this to pay my bill, but Verizon acts like they don't want my money. Avoid this if you can.

I'm going to join the MANY 1 star reviews, because I, like others, had auto pay, and all of my account information RANDOMLY shut off, and alongside that, my discount as well, and it wasn't due to insufficient funds, there was more than enough funds, it just stopped. When I tried to re-enter my account information, it won't accept the account information, even though it's the same information I was using before, in which auto-pay had been successfully working for several months.

This app keeps auto updating even though I have automatic updates for my app turned off. When it auto updates, it crashes other apps and makes it impossible to use my phone for nearly half an hour because the lag on the phone makes it impossible to navigate. It also logs me out of my account every single time, and never accepts my password or account PIN when I try to log back in. This is the third time I've been locked out of my account due to this, and the process to fix it is inconvenient.

What’s new

- We've made it easier than ever for our customers to get more out of our app.
- Quickly access all your services, all in one place.
- Unlock even more benefits and savings.
- Manage your account and troubleshoot issues 24/7.