Reviews
Discover what users are saying about your app. Engage with users by responding directly to their feedback.
Go to Play ConsoleConnect with your users
Responding to a negative review can increase that rating by an average of +0.7. Respond to reviews in Play Console using suggested replies, or integrate with your own tools.
Learn what fixes and features to prioritise
Discover the main issues that users mention in your reviews, see how these themes trend over time, and learn how you compare to similar apps
Report inappropriate reviews
Flag reviews that violate Google Play policies to have them removed
Best practices
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Prompt users to submit ratings and reviews without the inconvenience of leaving your app or game with the in-app review API
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It's a good idea to reply to your reviews – especially negative ones. Not only does this show your users that you care, but apps that reply to their reviews tend to have higher overall ratings.
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When replying to reviews, keep the Google Play reviews posting policies in mind
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Identify device-specific opportunities to enhance your users’ experiences by filtering your reviews by device type
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To conduct more customised analysis, export your reviews in bulk
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If you don't have a native-language speaker to reply to feedback in a particular language, reply in your native language. Users can read a translation of your reply using Google Translate.
Find out more
Leverage the in-app review API
Integrate the in-app review API to unlock more feedback by asking for a review at the right time
Updates to ratings and reviews
Learn about the latest improvements to features in Play Console and how users see your ratings on Google Play
Enable review notifications
Get notified whenever a user leaves or updates a review
Learn more about feedback, ratings and reviews
Take a course to better understand user feedback, app ratings and reviews
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CyberAgent maintains a high Play Store rating with the Google Play In-App Review API
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Aviary uses ratings and reviews to iterate faster on Android
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LIFULL improves user experience and engagement on Google Play
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More on engaging and retaining your audience
Keep users coming back for more with our engagement tools and insights
Learn moreTry reviews
Discover what your users are saying about your app. Engage with your users by responding directly to their feedback.